Boarding Policies

Vaccines

Our boarding policies are in place to make sure your canine and feline family members are safe and healthy. All pets must be up-to-date on their Rabies vaccine. All other vaccines are optional. The decision to vaccinate your pet for anything else must be made by you and your pet's veterinarian. 

Other Vaccines your Vet may suggest:

Dogs:

  • DHPP (Distemper combo)
  • Bordatella (Kennel Cough)

Cats:

  • FVRCP (Distemper combo)

Meow, Bark and Board does not require a hard copy of your pet’s vaccine history. Your vet is welcome to call 843-928-3355 or email meowbarkandboard@gmail.com  to give us the information.

Blanket & Toys

Having an item that smells and feels like home while boarding can mean a lot to a pet. Y'all are welcome to bring any special blankets, beds, toys or food! However, we cannot be responsible for any lost or damaged items. If you realize you forgot something you think your pet might like, we now carry bedding, toys, and other comforting items in our retail section!

Charges & Pick Up

You are charged for the day your pet checks in. If you pick up your pet by 12 pm when they check out, you will NOT be charged for that day. NOTE: Sundays are always charged. 

FOOD

As we all know, sometimes traveling can be less-than-kind to the digestive system. The same goes for our furry friends. While we strongly recommend that you bring your pet’s own food from home to avoid problems, we do offer a raw diet for our in-house food that is designed to be easy on their tummies. At just $3.50 per meal, you don’t have to worry if you forget food from home or if it runs out—we’ve got you covered!


Meow, Bark and Board’s 2017 Holiday Hours

Memorial Day
Monday May 29th- 4pm to 6pm

July 4th 
Tuesday July 4th- CLOSED

Labor Day 
Monday September 4th- 4pm to 6pm

Thanksgiving: 
Wednesday November 22nd- 8am to Noon
Thursday November 23rd- CLOSED
Friday November 24th- 3pm to 7pm

Christmas: 
Sunday December 24th- CLOSED
Monday December 25th- CLOSED
Tuesday December 26th- 3pm to 7pm

New Years: 
Sunday December 31st- CLOSED
Monday January 1st- CLOSED
Tuesday January 2nd- 3pm to 7pm


Cancellation Policy


- General Cancelations must be made within 24 hours of the original drop off date. If the client fails to cancel the reservation within that time frame, there will be a Cancelation Fee applied to the client’s credit card at the rate of one day of the scheduled reservation. 
For example: A client makes an appointment for their dog to stay in a Suite. The client cancels the reservation the day of the scheduled drop-off. The client is charged $45 (the price of a Suite for one day)
- Holiday Cancelations must be made within 48 hours of the original drop off date. If the client fails to cancel the reservation within that time frame there will be a Holiday Cancelation Fee applied to the client’s credit card at the rate of TWO days of the scheduled reservation. 
For example: A client makes an appointment for two dogs to stay together in the Large Run. The client cancels the reservation the day of the scheduled drop off. The client is charged $110 ($35 for the first dog and $20 for the second dog in the same run for two days).
- Change of Reservation Fee: We understand that plans change and reservations need to be altered. If a client needs to change the drop-off date, we are happy to adjust the schedule. However, we must have at least 24 hours notice prior to the scheduled drop-off date. If a client fails to change the appointment within that time frame there will be a $5 Change of Reservation Fee applied to the client’s credit card. This DOES include changing the pick-up date once the pet is already boarding with us. Change of scheduled pick-up date must be made within 24 hours of the originally scheduled pickup date. If a client fails to notify the staff at Meow, Bark and Board within that time frame, there will be a $5 Change of Reservation Fee applied to the client’s credit card. 
 


Extended Hours Policy

Meow, Bark and Board is now offering Scheduled Extended Hours!
We are able to open at 7:45am Monday through Saturday, 2:45pm Monday through Friday, and 3:45pm on Sundays. We will also be able to stay until 12:15pm Monday through Saturday, 7:15pm Monday through Friday and 6:15pm on Sundays. 
In order for us to open early or stay late we must know in advance and have this request scheduled. 
There is a $5 Extended Hours Fee that will be applied to the client’s bill if this service is requested.